Bharat Heavy Electricals Limited (BHEL), established in 1953, is one of the oldest and largest state owned engineering and manufacturing enterprise in India. It has been working mainly in the various fields of energy and infrastructure such as power, railways, telecom, transmission and distribution, and oil and gas. If we just consider its contribution to the power sector, BHEL manufactured equipments are used in the production and generation of 73% of total power in India and is 12th largest power equipment manufacturer in the world. It has been earning profits since 1971-1972 and has been rightly awarded with Navratnas status in the year 1997.
BHEL, as a company, has adopted a number of values in its operation, which helped it in the development and success. These values are:
• Zeal to excel and Zest for change: it promotes excellence at work and openness to the changing environment and form of work.
• Integrity and fairness in all matters: Integrity and fairness has been given utmost importance by BHEL, especially in the current scenario where it is competing with MNCs of all over the world.
• Respect for dignity and potential of individuals: BHEL understands that every employee is an individual and it should take care of them, try to find out their true potential and helped them achieve it with dignity.
• Strict adherence to commitments: Since BHEL is now facing stiff competition from other companies (especially foreign companies who have entered the market recently), it has inculcated meeting all the deadlines and prior commitments as one of its key value.
• Ensure speed of response: BHEL believes in responding to any kind of complaints and queries in a speedy manner so that it doesn’t lose out on customer satisfaction
• Faster learning, creativity and teamwork: BHEL follows the rule that to grow and be successful, it is very important to promote learning and creativity in the company.
• Loyalty and pride in the company: BHEL understands the importance of loyalty and pride among its employee. If employees are not proud of being part of BHEL, then they are not going to give their hundred percent at work and are not going to be loyal to the company.
The work culture followed and promoted at BHEL is based on the values discussed above which the company believes in. Thus, the BHEL culture includes employees participation at all levels, encouragement to participate in various non-operational activities such as cultural, sports and educational, dedication to excel and safety habits and lifestyle for employees. Despite being a state owned unit, BHEL is comparatively decentralized, flexible and independent without having any bureaucratic structure.
In a nutshell, the work culture at BHEL is such that employees feel proud of being part of the company and always work towards achieving excellence which in turn facilitates overall development and growth of the company.
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